Customer Service

Every Patterson Company home comes with an express 10-year Insured Builder’s Limited Warranty that is clear and specific. Our warranty document provides detailed quality standards, with specific tolerances for homes built and enrolled in our program. While most builders will promote their quality, we go one step further and put our promises in writing with an insurance-backed warranty. Our warranty document identifies what is covered and for how long, in concise and easy-to-understand language.

We partner with Professional Warranty Service Corporation (PWSC) to administer this warranty, which is backed directly by Steadfast Insurance, a member of Zurich North America Group.